The graphs below highlight how much you could be eligible to claim should you suffer from a delay or cancellation.

COMPENSATION FOR DELAYED FLIGHTS

ARRIVAL DELAY DISTANCE COSTS
(food, drink & hotel expenses to be paid)
COMPENSATION
(exchange rate EUR to GBP as at June 2016)
REFUND OF FARE IF YOU DIDN'T TRAVEL
Under 2 hours Any distance No No No
2 hours - 2 h 59 mins Any distance Maybe No No
3 hours + All flights under 1500 km
eg London to Paris
Yes €250 (£193) Yes, if delayed over 5 hours
All flights between 1500 km and 3500 km
eg. Manchester to Malaga
Yes €400 (£310)
Flights within the EU only over 3500 km Yes €400 (£310)
3 - 4 hours Flights between an EU and non-EU airport over 3500 km
eg. London to New York
No €300 (£232)
4 hours + Flights between an EU and non-EU airport over 3500 km
eg. London to New York
Yes €600 (£464)

COMPENSATION DUE FOR CANCELLED FLIGHTS

Flight cancelled 7 to 14 days before departure
FLIGHT LENGTH 0 - 1500 km
eg. London to Paris
1500 km - 3500 km
eg. Manchester to Malaga
3500 km +
eg. London to New York
Delay Leaves 2 hrs + before, lands up to 2 hrs after 4 hrs + late OR leaves 2 hrs + before, lands 2 hrs + after Leaves 2 hrs + before, lands up to 3 hrs after 4 hrs + late OR leaves 2 hrs + before, lands 3-4 hrs after Leaves 2 hrs + before, lands up to 4 hrs after 4 hrs + late
Compensation €125 (£97) €250 (£193) €200 (£155) €400 (£310) €300 (£232) €600 (£464)
Flight cancelled less than 7 days before departure
FLIGHT LENGTH 0 - 1500 km
eg. London to Paris
1500 km - 3500 km
eg. Manchester to Malaga
3500 km +
eg. London to New York
Delay Leaves 1 hrs + before, lands up to 2 hrs after 2 hrs + late Leaves 1 hrs + before, lands up to 3 hrs after 3 hrs + late Leaves 1 hrs + before, lands up to 4 hrs after 4 hrs + late
Compensation €125 (£97) €250 (£193) €200 (£155) €400 (£310) €300 (£232) €600 (£464)

Does your flight issue fit within one of these brackets? Then let us handle the claim for you - apply now

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